I’m curious, but I don’t know what I’m curious about yet.
The most interesting thing about interviewing customers or users — having a conversation with the learner’s mindset — is this […]
Pause and see what you’re curious about. Take away a quote or a recommendation!
I cuddle up with books whenever possible. When I read, I am fascinated, expanded, energised, and clear. Yet, a week […]
Continue to try in the face of failure
Whatever label it goes by, [design thinking] is an approach to problem solving that is distinguished by a few key […]
Deliver happiness to everyone, including ourselves
I thought about how easily we are all brainwash by our society and culture to stop thinking and just assume […]
Emailing someone 3 desks away
Jason and David enumerate the arguments/benefits of letting the team work remotely, and tackle the common concerns managers have. I […]